Last Updated: March 2026
Thank you for shopping with GiftForUs. We aim to provide the best quality products to our customers.
Because we are a small brand and many of our products are specially prepared or packed, we do not offer returns or refunds for general reasons such as change of mind or incorrect orders placed by the customer.
However, we do support our customers in case of damaged or defective products.
1. Damaged or Defective Products
If you receive a product that is damaged, broken, or defective, we will provide a replacement or refund.
To request a replacement or refund:
- Contact us within 24–48 hours of delivery.
- Share clear photos or videos of the damaged product.
- Provide your order number and details.
After verification, we will arrange a replacement product or refund.
2. Non-Returnable Items
We do not accept returns or refunds for:
- Change of mind
- Wrong product ordered by the customer
- Products that have been used or opened
- Requests made after the allowed reporting period
3. Refund Process
If a refund is approved:
- The refund will be processed within 5–7 business days.
- The amount will be credited to the original payment method used during purchase.
4. Replacement Process
If the product is eligible for replacement:
- A new product will be shipped after verification of the damaged item.
- Shipping time may vary depending on product availability.
5. Contact Us
If you have any issues with your order, please contact us:
Website: www.giftforus.in
Email: info@giftforus.in